Last Updated – September 4, 2024
Welcome to Grouporttherapy.com (the “Site”). The Site is the property of, and is operated by, Grouport Inc. (hereinafter “Grouport” “we,” “us,” or the “Platform”). Grouport is a platform that provides access to online group therapy. We invite all visitors to, or users of, the Site (“you”) to carefully our Terms of Use, which governs the terms of your usage of the Site [Terms of Use] ,and this Privacy Policy, which, explains our information practices regarding the collection, use and disclosure of the information collected when you use the Site. By using the Site, you are consenting to the collection, use and disclosure of your information as described in this Privacy Policy.
INFORMATION COLLECTED BY GROUPORT
To provide the Platform, we have to collect certain information that identifies you, or that can be readily used to identify you (including, without limitation, your name, gender, birthday, address, phone number, email address, and contact information), billing and payment information, profile information, and other personal information which you choose to provide; such information is collected when you provide it (for example, by providing your initial information, scheduling a session, and communicating with a therapist) and is referred to as “Personally Identifiable Information” or “PII.”
The Site also automatically collects information based on your use which doesn’t readily identify you and which is called “Non-Personally Identifiable Information” or “NPII.” This information includes, but is not limited to, how you come to the Site and what you visit at the Site, other websites you visit and the time spent on those websites and this Site, your computer, IP address, region, and browser version. We gather this information automatically and may aggregate it with NPII of other users in order to better understand how many visitors we have, when we receive the most visits, content, research and trend analysis and to improve the services offered on the Platform. Except as required in connection with the services provided through the Platform and the payment therefor, before providing data to our partners or third-party providers, we will remove your name and any other personally identifying information, or combine such information with other people's data in a way that it no longer identifies you personally.
SAFEGUARDS FOR PERSONALLY IDENTIFIABLE INFORMATION
Some of the PII that you give to us is considered health related data and is considered all Protected Health Information. Grouport stores all Protected Health Information in compliance with HIPAA .
Grouport employs reasonable physical, electronic, and managerial procedures to safeguard and secure the PII we collect online. However, no Internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of our database, the Site, your PII, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. We are not responsible for the actions of third parties.
Grouport contracts with licensed providers and therapists to provide the Platform., We will keep your PII confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, or during an emergency circumstance as determined by your provider or therapist in their discretion). We will only use your PII information in conjunction with operating the Platform, such as
We will require these third parties not use your PII for their own business purposes.
For additional details as to how we comply with the HIPAA Privacy Rule, please read our HIPAA Business Associate Privacy Policy, available at the end of this Privacy Policy.
ACCESS THROUGH PORTABLE DEVICES
If you access the Platform from a mobile device, you acknowledge and understand that (a) your carrier's normal rates and fees, such as text messaging fees, may still apply; (b) your use of the Platform through a mobile application will be subject to the terms of use of the applicable app store (e.g. the Apple App Store or Google Play Store) and may require syncing your contact list or other PII in connection with the use of such mobile application.
COOKIES
When you browse the Site and have not registered for any online service through the Site or the Platform, personally identifiable information—such as your name, address, phone number, and e-mail address—is not collected. However, we track how our site is used by both visitors and our registered customers. One way we track is by using cookies.
Cookies are small text files containing user IDs that are automatically placed on your computer or other device by when you visit a website. The cookies are stored by the internet browser. The browser sends the cookies back to the website on each subsequent visit, allowing the website to recognize your computer or device. This recognition enables the website provider to observe your activity on the website, deliver a personalized, responsive service and improve the website.
Cookies collect information that includes the server your computer is logged onto, your browser type, and whether you responded to a Grouport banner ad from outside our site or through an e-mail link. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address or any other personally identifiable information.
Using cookies enables us to recognize your computer if you or someone else using your computer returns to our site, and to keep track of the pages on our site that you or another user of your computer visit, and whether or not you or another user of your computer respond to certain banner ads or special offers. We use this information to help us present more relevant offers and information.
You can adjust your computer browser settings so that you are informed when a cookie is being placed on your browser. You can also set your browser to decline or accept all cookies. However, if you choose to register for an online service on the Platform, cookies are essential for site administration and security.
HOW GROUPORT USES COLLECTED INFORMATION
Grouport may use information it collects (both PII and NPII) in the following ways:
We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the Site or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Policy and our internal retention guidelines.
YOUR OBLIGATIONS IN USING THE PLATFORM
If you use the Platform to publish or otherwise share any of your own personal or contact information with third parties, or otherwise publicize such information, you assume full responsibility for any further use of information.
Your information will be protected for your privacy and security. You need to protect and safeguard your information appropriately and may want to limit access to your computer and browser by signing off after you have finished using the Platform so as to prevent unauthorized access to your PII.
In using the Platform, you agree to take actions to protect the privacy of your PII as well as the PII of other users of the Platform. To protect the privacy and rights of other users, you agree not to engage in the following activities, whether directly or indirectly, each of which is strictly prohibited:
JURISDICTION
Our Site is operated in the state of New York. By using our services or the Site or providing us with any information, you represent and warrant that you consent to this transfer, processing, and storage of your information. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the Grouport Terms of Use. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your information.
ARBITRATION
AS SET FORTH MORE FULLY IN THE TERMS OF SERVICE, YOU AGREE THAT DISPUTES BETWEEN YOU AND GROUPORT WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION IN THE STATE OF NEW YORK, CITY OF NEW YORK, EACH SIDE TO BE RESPONSIBLE FOR ITS OWN COSTS AND EXPENSES THEREOF, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
EFFECTIVENESS
This Privacy Policy is effective as the date noted above. Grouport reserves the right to amend this Privacy Policy at any time without notice, and only the current Privacy Policy may be deemed effective. However, we will notify you prior to the effectiveness of the new Privacy Policy using the email address which you provided when registering for the Platform.
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OUR HIPAA BUSINESS ASSOCIATE PRIVACY POLICY
GROUPORT is committed to complying with the HIPAA Privacy Rule and maintaining the confidentiality of patients’ Protected Health Information (PHI) through appropriate, authorized access, uses, and disclosures. GROUPORT will create, store, maintain, use, transmit, collect and disseminate PHI in an environment that promotes confidentiality and integrity without compromising PHI.
We share a commitment with Covered Entities to protect the privacy and confidentiality of Protected Health Information (PHI) that we obtain subject to the terms of a Business Associate Agreement. GROUPORT has designated a privacy official responsible for the development and implementation of our HIPAA policies and procedures.
This Policy is provided to help you better understand how we at GROUPORT, use, disclose, and protect PHI in accordance with the terms of Business Associate Agreements.
Definitions
Business Associate Agreement (BA Agreement). A Business Associate Agreement is a formal written contract between GROUPORT and a Covered Entity that requires GROUPORT to comply with specific requirements related to PHI.
Covered Entity. A Covered Entity is a health plan, health care provider, or healthcare clearinghouse that must comply with the HIPAA Privacy Rule.
Protected Health Information (PHI). PHI includes all “individually identifiable health information” that is transmitted or maintained in any form or medium by a Covered Entity. Individually identifiable health information is any information that can be used to identify an individual and that was created, used, or disclosed in (a) the course of providing a health care service such as diagnosis or treatment, or (b) in relation to the payment for the provision of health care services.
Use and Disclosure of PHI
We may use PHI for our management, administration, data aggregation and legal obligations to the extent such use of PHI is permitted or required by the BA Agreement and not prohibited by law. We may use or disclose PHI on behalf of, or to provide services to, Covered Entities for purposes of fulfilling our service obligations to Covered Entities, if such use or disclosure of PHI is permitted or required by the BA Agreement and would not violate the Privacy Rule.
In the event that PHI must be disclosed to a subcontractor or agent, we will ensure that the subcontractor or agent agrees to abide by the same restrictions and conditions that apply to us under the BA Agreement with respect to PHI, including the implementation of reasonable and appropriate safeguards.
We may also use PHI to report violations of law to appropriate federal and state authorities.
Safeguards
We use appropriate safeguards to prevent the use or disclosure of PHI other than as provided for in the BA Agreement. We have implemented administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the electronic protected health information that we create, receive, maintain, or transmit on behalf of a Covered Entity. Such safeguards include:
Mitigation of Harm
In the event of a use or disclosure of PHI that is in violation of the requirements of the BA agreement, we will mitigate, to the extent practicable, any harmful effect resulting from the violation. Such mitigation will include:
Access to PHI
As provided in the BA Agreement, we will make available to Covered Entities, information necessary for Covered Entity to give individuals their rights of access, amendment, and accounting in accordance with HIPAA regulations.
Upon request, we will make our internal practices, books, and records including policies and procedures, relating to the use and disclosure of PHI received from, or created or received by the BA on behalf of a Covered Entity available to the Secretary of the U.S. Department of Health and Human Services for the purpose of determining compliance with the terms of the BA Agreement and HIPAA regulations.
Information We Collect
We may collect and process the following data about you:
How We Use Your Information
We use the information we collect in various ways, including:
Disclosure of Your Information
We may share your personal information in the following situations:
Your Data Protection Rights Under GDPR
If you are a European Economic Area (EEA) resident, you have certain data protection rights. Grouport aims to take reasonable steps to allow you to correct, amend, delete, or limit your personal data use.
If you wish to be informed about what Personal Data we hold about you and if you want it removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Your Rights Under the CCPA
Under this Privacy Policy, and by law, if you are a resident of California, you have the following rights:
SMS/MMS Mobile Message Marketing Program
We respect your privacy. We will only use the information you provide through the Program to transmit your mobile messages and respond to you if necessary. This includes but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in delivering mobile messages. You may text 'STOP' at any time to our phone numbers if you do not wish to hear from us. Message and data rates may apply.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and editing the "Last updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@grouporttherapy.com
420 Lexington Avenue, New York, NY 10170
